Member Self Help : First Trust Credit Union

Here are some self help options to get you started. Don’t see what you need? Call us at 1-800-276-6161

It’s Me 247 Online Banking

Introducing It’s Me 247 Online Banking
It’s Me 247 Overview
Getting to Know It’s Me 247
Logging in to Online Banking for the First Time
- (use the ItsMe247 button at the top of https://www.firsttrustcu.com to log in, not the page shown in the video)
eNotice Enrollment
eStatement Enrollment
Troubleshooting It’s Me 247

First Trust Credit Union Mobile App

Mobile App Basics
Enrolling PIN Authentication
Logging in with a PIN
Unenrolling PIN Authentication
Enrolling Face Authentication
Logging in with your Face
Unenrolling Face Authentication
Remote Deposit

Text Banking

Text Banking Enrollment

Electronic Bill Pay

Bill Pay Overview
Add a Payee
Pay a Bill
Pay Multiple Bills
Cancel a Payment
eBill Enrollment

NEW FRAUD ALERT: Attention members
If you receive a text from FIRST TRUST C.U BANK, or similar name, asking you to reply YES or NO concerning a debit card transaction, DO NOT REPLY. Simply delete the text. If you have already replied, we urge you to temporarily lock your debit card (through our 24/7 Mobile App), review your account and report the incident immediately (including any unauthorized activity) at 800.276.6161 or 219.879.6161.